Effective Date: 7/1/2024

At Total Exterior, your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit TotalExterior.com. By accessing or using our website, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect only the information you voluntarily provide when using our website, including:

Name, Phone Number, Email Address, and Property Service Address

This information is collected when you fill out forms or communicate with us via the website.

2. Use of Collected Information

We use the information collected for the following purposes:

To provide, manage, and improve our services.

To contact you regarding service requests, updates, or inquiries.

To share with trusted third-party service providers to fulfill service-related requirements (e.g., insurance companies, contractors, or partner companies).

We do not use your personal information for purposes other than those outlined in this policy unless we obtain your explicit consent.

3. Sharing Your Information

Your personal information may be shared with third parties as follows:

Service Fulfillment: We may share your information with contractors, insurance companies, and partner companies as required to fulfill your service requests.

Legal Obligations: We may disclose your information if required by law, regulation, subpoena, or other legal process.

Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred to the successor entity.

Limitation of Liability: While we take reasonable precautions to ensure that third parties handle your information responsibly, we are not responsible for their actions or policies.

4. No Use of Cookies or Tracking Technologies

Our website does not use cookies, tracking pixels, or other technologies to collect data about your online activity.

5. Protection of Children’s Privacy

Our website is not intended for anyone under the age of 18, and we do not knowingly collect information from minors. If we become aware that we have collected information from a minor, we will delete it immediately.

6. Data Security

We take commercially reasonable steps to safeguard your information, including encryption, secure servers, and firewalls.

However, no online system is entirely secure. By using our website, you acknowledge that:

The transmission of information over the internet carries inherent risks.

Total Exterior is not liable for unauthorized access to your information caused by circumstances beyond our control, such as cyberattacks or third-party breaches.

You agree to hold Total Exterior harmless for any damages arising from such events.

7. Disclaimer of Warranties

Our website and its content are provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, regarding the security, accuracy, or reliability of the website or the data processing practices of third parties with whom we may share information.

8. Your Rights

You have the right to:

Request access to your personal information.

Request correction of inaccurate or outdated information.

Request deletion of your personal information.

To exercise these rights, contact us at [email protected].

We reserve the right to verify your identity before fulfilling your request and may decline requests where permitted by law.

9. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Once your information is no longer needed, we securely delete it.

10. Third-Party Links and Services

Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. Please review their policies before providing any personal information.

11. Indemnification

By using our website, you agree to indemnify, defend, and hold harmless Total Exterior, its employees, contractors, affiliates, and agents from and against any claims, liabilities, damages, losses, or expenses, including reasonable attorney’s fees, arising out of or in any way connected to:

Your use of the website.

Any breach of this Privacy Policy.

Unauthorized access or misuse of your information outside of our control.

12. Jurisdiction and Governing Law

This Privacy Policy is governed by the laws of the United States. Any disputes arising from this Privacy Policy or your use of the website shall be resolved exclusively in the courts located in St. Louis, Missouri.

13. Updates to This Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting to this page, and your continued use of the website constitutes acceptance of such changes.

14. Contact Us

For any questions, concerns, or to exercise your rights, please contact us at:

Email: [email protected]